One-on-one meetings are amongst the most important tools a manager has and one of the best ways to ensure high individual and team performance. They help build trust, align Individual Goals with Team Goals, discuss mindsets, and maintain good communication based on transparency with each team member.
You can reduce your prep time with our powerful Conversation Engine that gives you dozens of Suggested Talking Points proven to drive productive conversations and our different 1-on-1 templates for specific topics that will allow you to start a meeting with a pre-made agenda.
Step 1: Choose your Team Member
Upon selecting a Team Member in the left-hand employee list, you'll have the ability to Plan a 1-on-1 with the selected employee.
After clicking on Plan 1-on-1, you'll be prompted with two options to start creating your agenda. Choose if you'd like to start your agenda from scratch or from a template:
Step 2: Add Talking Points in Collaboration with the Team Member
On this page, you can give a title to the Agenda, add talking points, and set the date of the meeting.
Not quite sure how to plan for your 1-on-1? We've got you covered and have included some suggested talking points to ease the process. You and the team member can access the talking points by clicking on Suggestions.
Our suggested talking points were created in collaboration with consultants such as NEV who use neuroscience in order to improve team performance. These guided conversations revolve around goals and topics to broach for each team member, providing team members with greater role clarity.
The Team Member will also have access to the Collaborative Agenda to add talking points, ensuring all desired topics are addressed in their 1-on-1 meeting. This will provide the Member with the opportunity of contributing to their own development, and allow both the Member and Manager to prepare in advance.
Note: The notes in your Collaborative Agenda are not accessible by any other managers, even when a Member switches over to a new team. The Executive Managers and Administrators in your account also won't have access to them. We consider these to be private conversations that you have with your Team Members so no one else can see them.
Schedule the 1-on-1
When you initiate a 1-on-1, you have the option of scheduling the meeting by entering the date, time, and frequency (if applicable) you prefer. It's also possible to download the calendar event by clicking on "Add to Calendar", and both participants will get a reminder 3 days before the meeting.
Step 3: Meet with the Team Member and set Action Items
Once you have entered all of your talking points and are ready to start the meeting you will click on Start 1-on-1. Here is where you can check off the points that you have discussed from the collaborative agenda, and add unplanned talking points that came up within the meeting.
As the discussion flows, you can define the next steps and add Action Items. This is your opportunity to turn conversations into actions. This information will be available when you plan and hold your next 1-on-1 making success achievable and easier for you to track in your recurring 1-on-1 meetings.
Step 4: Summarize the 1-on-1 and Add Private Note
Before completing the meeting, we recommend taking time to summarize the discussion. You can add a summary that will be shared with the Team Member. Additionally, you can add a Private Note that only you will have access to.
Once you have added all of your summaries and notes, you can click on Complete meeting, which will send a notification to the Team Member. The meeting will be saved, and you will both have access to the Agenda and the Action Items.
On the left-side menu, by clicking on 1-on-1s, you will have an overview of all your meetings.
Step 5: Prepare your next 1-on-1
Topics that you didn't checkmark as completed will be saved in the Agenda. You’ll be able to add them to the next 1-on-1 Collaborative Agenda.
If you and your team member have decided to set some Action Items, you can add a “delivery” date to each item listed.
With the right approach, holding employees accountable is about instilling a sense of clarity, spurring proactivity, and ultimately driving performance.
If not already done - Set your Team Goals!