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Modify Pulse Survey terms and questions

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As an Administrator or Executive, you can modify some survey questions in your Pulse Survey settings to make surveys more relevant to your members. For example, you can replace the word “Manager” with “team leader” if your organization doesn’t use Manager as a job title.

Note: This feature is only available for Pulse Surveys in English. If you want to modify your survey in English, you can change the language of your survey in your settings. 

 

How-to 

To change the terminology in your surveys, click on the Settings gear and then into Pulse Survey.

EN Surveys in Settings.jpg

 

In this section, you will be able to Manage Your Survey Frequency and modify your questions.  

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Words and/or terms are to appear in lowercase, if not at the beginning of the sentence. That said, capital letters will not appear if a name is not a synonym to the actual replacement word. Additionally, sentences may have articles in front of the replaced word — E.g., In your Team at ACME would be In your ACME. 

 

Best practices

Here are some best practices for your replacements to work well with the questions’ grammatical structure. 

 

Direct manager:

At Officevibe, we use this word to refer to the person who manages or is in charge of a team. In most survey questions, it refers to a single person, not a group of people. For your replacement, use a word that reflects the same for your replacement in the singular form. 

 

Organization:

In the survey, we use this word to refer to the company as a whole, not a team or department. Your replacement should try to use the same meaning. This will help your members understand the questions better and give an answer that reflects your organization’s reality!

Here’s an example of a survey question using this: “How can your organization help the team achieve its goals and objectives?”

It is better to avoid your organization's name in your replacement to fit the question’s grammatical structure. In some questions, the Organization is introduced by “your.”

For example: “On a scale from 0-10, how would you rate your organization’s actions to promote employee wellness?”

 

Peer(s):

The term peer(s) refers to colleagues of a survey responder.

e.g., "On a scale from 0-10, how much do you trust your peers?"

 

Add your own custom questions to the Pulse Survey

Executives have the ability to add their own open-ended questions to our regular Pulse Survey. Customized qualitative questions are a great way to measure what matters most to the organization. 

Fun facts for your Custom Pulse Survey questions: 

  • Automated AI translation (all supported languages), with the ability to edit them.

  • Pause and un-pause the created questions.

  • Delete created questions if they are not relevant anymore.

  • The Feedback collected is integrated with all Officevibe Feedback features (Notifications, reports, Conversations, Topics).

  • Custom Survey questions are added to your regular 5/10/20 Survey frequency questions.

  • Up to 50 questions can be created.

    • If multiple custom questions are available, only one question will be randomly selected.

  • New questions are disabled by default, thus allowing you to turn them on when the questions are ready.

  • Newly added questions will be asked as soon as possible. All Members will see one custom question in their next survey.

    • When a question has been answered or skipped, Members will not be asked the aforementioned question for the next 90 days.

    • If multiple custom questions are eligible, only 1 will be randomly selected.

  • Once a question has been created, it cannot be edited. However, it can be deactivated and replaced by a new question.

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