Modify Pulse Survey Terms

Prerequisites

This feature is only available to customers on our Enterprise Business or Pro plan (excluding customers using our Essential or Freemium plans).

As an Administrator, you can modify some survey questions in your Pulse Survey settings to make surveys more relevant to your members. For example, you can replace the word “Manager” with “team leader” if your organization doesn’t use Manager as a job title.

This feature is only available for Pulse Surveys in English. If you want to modify your survey in English, you can change the language of your survey in your settings. 

 

How-to 

To change the terminology in your surveys, click on the Settings gear and then into Pulse Survey.

EN Surveys in Settings.jpg

 

In this section, you will be able to Manage Your Survey Frequency and modify your questions.  

Screen_Shot_2021-07-30_at_2.02.36_PM.png

Words and/or terms are to appear in lowercase, if not at the beginning of the sentence. That said, capital letters will not appear if a name is not a synonym to the actual replacement word. Additionally, sentences may have articles in front of the replaced word — E.g., In your Team at ACME would be In your ACME

 

Best practices

Here are some best practices for your replacements to work well with the questions’ grammatical structure. 

 

Direct manager:

At Officevibe, we use this word to refer to the person that manages or is in charge of a team. In most survey questions, it refers to a single person, not a group of people. For your replacement, use a word that reflects the same for your replacement in the singular form. 

 

Organization:

We use this word in the survey to refer to the company as a whole, not a team or department. Your replacement should try to have the same meaning. It will help your members understand the questions better and give an answer that reflects your organization’s reality!

Here’s an example of a survey question using this: “How can your organization help the team achieve its goals and objectives?”

For your replacement to fit the question’s grammatical structure, it is better to avoid your organization's name. In some questions, Organization is introduced by “your.”

For example: “On a scale from 0-10, how would you rate your organization’s actions to promote employee wellness?”

 

Peer(s):

The term peer(s) refers to colleagues of a survey responder.

e.g., "On a scale from 0-10, how much do you trust your peers?"

Share