The Pulse Overview Report allows you to compare the scores across all teams and segments in your account, see the variations in your scores over time, and see the benchmarking information for other companies using Officevibe.
These reports are accessible from your Officevibe account's main page under the Reports tab.
Please note that the "Comparison Report" mentioned in the video below is now called the "Pulse Overview".
To protect Anonymity, a minimum of three active Members are needed in a team to display scores.
What are Scores?
When you click into the Pulse Overview Tab, you will see all of the aggregated scores for your teams and segments, in real-time, for each of the 10 Metrics. If you click on any of the individual scores, you will be brought directly to the Reports tab for that Metric showing the graph and movement of the overall score, as well as the 2-3 sub-metrics, over time.
When reviewing Scores in the Pulse Overview Report, the first two columns provide Managers with an Overview of Teams' participation rate as well as their eNPS score.
Note: The employee Net Promoter Score (eNPS) is a simple way to measure loyalty and ambassadorship for your organization, amongst employees. This Data measures the likelihood of an employee's willingness to recommend your organization as a place to work and is an important part of the Overall Engagement Report in Officevibe.
We have also added in the ability to Benchmark your "All Organization" score against other companies using Officevibe. That being said, the Benchmark is the overall average of all companies using Officevibe and you can find the Benchmark score along the top row of the chart.
The default setting will always default to how you are scoring against all industries in Officevibe and it's important to note that the industry you chose to identify your Organization with, will display the overall average of the users within that specific industry.
However, you will also have the option to select particular industries to compare your company to and from there, you will be able to select a particular industry by clicking on the Settings gear and selecting the industry of choice as mentioned above.
Note: In order for an Industry to be listed in, they must include a minimum of 30 organizations, but there is an average of 100 companies per industry.
How to read the Pulse Overview Report
The scores are displayed with coloured indicators to make assessing the report easier and more visually digestible, following this colour mapping based on score:
The Variation view allows you to see how your scores have changed over a certain period of time. By clicking on the Variation drop-down, you'll be able to choose a set time period or a custom date frame. Once applied, you will then see how the scores have changed within that given time period.
After selecting a date from the drop-down, we can now see that the scores have changed from their current values, to how they moved in the time frame. The colour indicators will let you know if they have moved in a positive (green) or negative (red) way. The stronger the colour, the larger the variation.
Note: If you see a "0" value, this simply means that this value has not changed in the chosen time frame.
For example, we can see that the score for Recognition has gone up by 1.3 points in the last 3 months, based on the example below:
Exporting your report
You also have the ability to export all of your Comparison or Variation results by clicking on the Export button in the top right-hand corner. All of your filtered data will be exported into a CSV file for you to review as needed.