Google Workspace Integration

Workleap user provisioning makes it easy to integrate your Google Workspace organization into Workleap.

Once integrated, Workleap pulls the following data from Google every 24 hours and updates your account accordingly:

  • Added and removed users (including contractors and temporary employees).
  • User names, email addresses, and profile pictures.

Note: You must be an Administrator in both Workleap and your Google Workspace organization to link your accounts.

Note: You can only have one active user provisioning integration at a time in Workleap.

Set up a Google Workspace integration

To set up a Google Workspace integration:

  1. Open Settings and select Provisioning from the side menu.
  2. Select Connect next to Google.
  3. Select Connect to your Google organization.
  4. Enter the requested authentication info to connect to your Google organization.
    • The time it takes to establish a connection varies greatly depending on your organization's size.
  5. When the connection between Workleap and Google is established, you'll be taken to the integration configuration page.

Configure a Google Workspace integration

See the sections below to configure your integration. When finished, select Save configurations to save your choices. Your saved configurations will apply to the next daily sync with Workleap.

Tip: Don't want to wait? To start a sync immediately, select Start sync now in the Your sync is pending message that appears after you save new configurations.

You're connected to Google

Here, you can see the connection status of your Google integration. If you want to disconnect your Google integration, select . You can also select Replace with another Google organization to change the active Google organization.

Note: Disconnecting a Google integration won't remove any user data already in your Workleap account.

Choose members to import

Filter by group membership

  • Everyone in my Google organization - If selected, your complete user list from all your Google groups is synced daily with Workleap.
  • Everyone in the following Google groups - If selected, all users from the specified Google groups are synced daily with Workleap. To specify a Google group, start typing the group's name in the text box and select it from the drop-down list that appears.

Map your teams

Activate the toggle to map your Google groups to your Workleap Teams. When you map a Google group to a Team, users from the selected group(s) will automatically be added to or removed from that team in the next daily sync.

To map a group to a Team, select the drop-down in the Google Workspace group column and start typing the desired group's name. When it appears, select the group from the list.

Note: You can map multiple Google groups to the same Workleap Team.

View sync history

Your sync history shows a log of your active Google integration's daily syncs.

To access your Google integration's sync history:

  1. Open Settings and select Provisioning from the side menu.
  2. Select View settings next to Google.
  3. Select View sync history in the upper right-hand corner.
    • You must have an active Google integration for the View sync history button to appear.

View a sync report

Sync reports show an in-depth breakdown of every individual sync action from a specific daily sync. Select an entry from your sync history to open the sync report for that date. Select Add filter to filter the report by outcome or data that changed since the last sync.

Tip: The sync report's Details column describes each sync action. If a sync action fails, check here to see what went wrong.

Note: If Workleap is actively syncing with Google, the sync status shows as pending. You can't view or export a sync report until the sync is complete.

Export a sync report

You can export sync reports as a CSV file. To do so, navigate to the sync history page and select Export next to the sync report you wish to export.

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