Every weekly Survey will have at least one follow-up question. It will be randomly associated with one of the Survey questions. Depending on your response to the initial question, your answer to the follow-up question will be labeled as Positive or Constructive Feedback.
Positive vs. Constructive Feedback
Here's an example: If you have a Survey question that's "On a scale from 0 to 10, how happy are you at work today?"
- Any score between 8 and 10 will trigger a follow-up question similar to ''Name something that makes you happy at work''. The system will label this Feedback as "Positive".
- For any score between 0 to 7, a follow-up question could be ''Name one thing that could make you happier at work''. The system will label this Feedback as "Constructive''.
Note: As we cannot control Feedback left by an employee, there will not always be a direct correlation between the Feedback comment and the label. Our system will automatically label the Feedback, therefore a further discussion with the employee for any comments left may be needed.
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