Looking for a comprehensive Report which will give you insight into to overall Engagement score along with the scores across the Metrics and Sub-metrics?
Look no further - the Engagement Report is here!
To access the Engagement Report, go to Reports - Engagement.
Note: A minimum of three Users are needed in a group in order to display scores.
Employee Engagement Score
This score is out of 10 and is the overall Engagement score based on answers employees have given on their Surveys. This score takes into account all ten key Metrics which are averaged based on a pre-determined calculation and a 90-day rolling average.
10 Key Metrics of Employee Engagement
We base our Survey questions on these 10 key Metrics. They're the science behind Officevibe. Within this section, you can review the specific scores for each Metric.
For those who are more visual, within the 10 Key Metrics section, you are also able to click on the blue "View detailed graphs" link to see a visual of the variation of that metric over time.
Engagement Report For Metrics
If you'd like to have more information on a specific Metric, you can go ahead and click on it in the 10 Key Metrics section. You'll have access to a lot more detailed information about that Metric.
You'll have access to a quick definition of that Metric. That way, you'll know what it means in Officevibe.
This score gets calculated in real-time based on the Survey responses for questions which relate to that Metric. You have access to the historical data since you first started using Officevibe. If you hover over the graph line, you'll see specific scores per date.
You can review the benchmark for the specific Metric to see how you compare to other Officevibe customers.
Each Metric is broken down into Sub-metrics. All Survey questions relate to a Sub-metric. By breaking down the Metric, you can know where to focus your efforts as to which areas can be improved versus the ones that are working well.
For those who are more visual, within the Sub-metrics section, you are also able to click on the blue "View detailed graphs" link to see a visual of the variation of each Sub-metric over time.
Recommendations to Improve Metric
Officevibe will provide recommendations on how to improve the score for that particular Metric.
With Officevibe, you can see how your company compares to all other Officevibe clients in more than 90 countries across the globe. Here is a detailed article on how we benchmark you at Officevibe: The Benchmark Explained.
To see all benchmarking information across all groups and Metrics in one spot, you can access the Reports - benchmark section on the left hand side and can now even filter by industry!
Check out our Benchmark Report: The Benchmark Report!
Note: Our team is working on creating more in-depth benchmarking results where a comparison will be made based on such factors as location and company size. We will communicate once this feature is available within the application, however for now, make sure to set these criteria in the Admin - Company Settings section.
Employee Net Promoter Score
This score is solely based on the question “On a scale from 0-10, how likely are you to recommend your organization as a good place to work?” This question is asked every 3 months to all employees, at different intervals.
The score is calculated by taking the percentage of promoters (gave a score of 9 or 10) and detractors (gave a score ranging from 0 to 6). You can review the breakdown of those scores per week/month.
The scale range from -100 to +100.
For additional information, here's a complete guide on the eNPS.
Note: All new users will be receiving the eNPS question in their first Officevibe survey to get you started with enough data from the get-go. However, it will take three months for you to start seeing actual trends, as the eNPS is asked at a 90 interval.
Recommendations to Improve Employee Engagement
This section provides recommendations for the lowest scoring Metrics as well as the latest Feedback left from employees relating to that Metric.