This Report includes your company's overall Engagement score as well as the score per Metric. Once you launch Officevibe, you'll automatically begin to collect data and can begin viewing results within a week.
To access the Employee Engagement Report, go to Reports - Engagement.
Business Rule: A minimum of two active Users are needed in a group in order to display scores.
Employee Engagement Score
This score is out of 10 and is the overall engagement score based on answers employees are giving from the weekly Survey. This score takes into account all ten key Metrics which are averaged based on a pre-determined calculation and a 30-day rolling average.
10 Key Metrics of Employee Engagement
We base our Survey questions on these 10 key Metrics. They're the science behind Officevibe. Within this section, you can review the specific scores for each Metric.
For those who are more visual, within the 10 Key Metrics section, you are also able to click on the blue "View detailed graphs" link to see a visual of the variation of that metric over time.
Engagement Report For Metrics
If you'd like to have more information on a specific Metric, you can go ahead and click on it in the 10 Key Metrics section. You'll have access to a lot more detailed information about that Metric.
You'll have access to a quick definition of that Metric. That way, you'll know what it means in Officevibe.
This score gets calculated in real-time based on the Survey responses for questions which relate to that Metric. You have access to the historical data since you first started using Officevibe. If you hover over the graph line, you'll see specific scores per date.
You can review the benchmark for the specific Metric to see how you compare to other Officevibe customers.
Each Metric is broken down into sub-metrics. All Survey questions relate to a sub-metric. By breaking down the Metric, you can know where to focus your efforts as to which areas can be improved versus the ones that are working well.
For those who are more visual, within the Sub-metrics section, you are also able to click on the blue "View detailed graphs" link to see a visual of the variation of each Sub-metric over time.
Recommendations to Improve Metric
Officevibe will provide recommendations on how to improve the score for that particular Metric.
With Officevibe, you can see how your company compares to all other Officevibe clients in more than 115 countries across the globe.
Note: Our team is working on creating more in-depth benchmarking results where a comparison will be made based on such factors as location, industry, company size, etc. We will communicate once this feature is available within the application.
Employee Net Promoter Score
This score is solely based on the question “On a scale from 0-10, how likely are you to recommend your organization as a good place to work?” This question is asked every 3 months to all employees, at different intervals.
The score is calculated by taking the percentage of promoters (gave a score of 9 or 10) and detractors (gave a score ranging from 0 to 6). You can review the breakdown of those scores per week/month.
The scale range from -100 to +100.
For additional information, here's a complete guide on the eNPS.
Note: For new customers, it can take up to 3 months to gather accurate data in this category. We recommend clicking on the blue "Details" link and placing your mouse over the bars to see how many promoters/detractors you've had for that week/month.
Recommendations to Improve Employee Engagement
This section provides recommendations for the lowest scoring Metrics as well as the latest Feedback left from employees relating to that Metric.