Officevibe becomes Workleap Officevibe - FAQ

1. Why did the name change in the first place?

Last June, we shared that our parent company, GSoft, would be rebranding to Workleap---a new home and ecosystem we've created to further expand and unify our family of employee experience software products to deliver more value to our customers. For more details, check out Officevibe becomes Workleap!

2. What does this mean for my subscription, price, support, and relationship with the Workleap teams?

Your subscription, price, support, and relationship with the Workleap teams won't be impacted by this change. As we continue to expand Workleap and build deeper integrations between our products, we will be sure to inform you well in advance of any significant changes.

Submit a support request if you have any additional questions.

3. What are the other Workleap products?

Workleap is an ecosystem of powerfully simple employee experience products that help you drive business excellence. Request a demo.

Workleap ecosystem includes:

Workleap Onboarding is software that transforms employee onboarding into a vibrant, organized, and efficient experience.
Workleap Officevibe is software designed to equip HR leaders and managers with the necessary tools to drive engagement, performance, and retention.
Workleap LMS is a learning management system designed to build, manage, and monitor employee training.
Workleap Skills is software that empowers people-first teams to map their skills, develop their talents, and accelerate their growth to create more engaging and productive workplaces.
ShareGate by Workleap, a leading Microsoft 365 management solution.

4. Will there be any in-app changes?

Once your accounts have migrated, you'll be able to access your Workleap product(s) in the new Workleap platform. Get ready for a seamless transition with these key updates:

Centralized Settings: Manage all your Workleap products from one central hub. Learn more.
Enhanced User Management: Users and permissions automatically sync across all products.
Unified Teams: Teams, Segments, and Integrations will sync across the platform.
Simplified Login: We will only be presenting employees with the product they need, approved by your organization.

Exciting new features are also on the horizon:

Changes to permissions: We've updated permissions to give you more flexibility by integrating team manager permissions from Officevibe across your various products. Additionally, administrators overseeing LMS, Onboarding, and Skills accounts now possess Executive Manager permissions for Officevibe. Furthermore, a new Collaborator role has been introduced for key collaborators needing access to scores while maintaining confidentiality regarding Workleap Officevibe employee feedback data.
New Collaborator Role: Perfect for key collaborators who need access to scores without seeing Workleap Officevibe employee feedback data. Learn more.
Download the one-pager about roles and permissions
Easy Segmentation: You can leverage member properties you've imported or synced during the team creation process or later when editing teams. Learn more.
Effortless Reminders: With just one click, managers can now send survey reminders directly from the engagement report, all while preserving the anonymity of inactive employees.
Enhanced Visuals: Get ready for a fresh look! Our design team has been hard at work refining color schemes and fonts for a more engaging and simplified experience. Your employees and managers will soon begin receiving the new survey and other notifications!

5. What does this mean for our users' experience?

Employees will simply need to log in the first time to migrate seamlessly, ensuring continued access to the features you already enjoy.

Training videos are available to assist you:

if you are not using Workleap Officevibe, we ask all employees to set a new password to access the Workleap platform as part of the transition. Don't worry, we're here to help! We've prepared a communication template for you to use in informing your end users:

6. Will there be any service interruptions because of this change?

No. There won't be any service interruptions because of this change. However, some action from your IT team may be required.

Be sure to:

Whitelist the new Workleap URL.
Reconnect active integrations in the new central settings page (see below).

7. Will the URL for the app change?

Yes. Officevibe's application URL changed to officevibe.workleap.com on February 1st, 2024. Here's how your IT team can prepare:

Add the new URL to your email safe sender list.
Configure your firewall so that it doesn't block the new URL.
Update the links in your intranet and internal documentation.

Note that this last step is optional as the old URLs will redirect to the new website automatically, but we encourage you to update them when possible.

8. Will all products be integrated?

Yes. As we combine our existing family of products and future products, the Workleap platform will be your one-stop shop for onboarding new hires, performance management, talent development, team alignment, employee engagement, achievement celebration, productivity tool management, and more. To learn more, book a demo!

9. How will user management work in the new Workleap Ecosystem?

You'll be able to manage all your employees and teams via a centralized settings page in the Workleap platform. Workleap settings configurations will apply to all your Workleap products.

10. Will the change impact user and team management integrations?

If you're managing employees manually or via a bulk edit file, all settings will transfer automatically, and you'll be able to access them through the Workleap Settings page.
If you're using Officevibe-compatible HRIS integrations, we'll automatically import their configurations to the Workleap platform.
If you're using native Officevibe integrations (e.g., Slack, Office365, Google), you'll have to reconnect them via Workleap settings upon your first login.
if you are using the native BambooHR integration from Officevibe, you'll need to reconnect using the HRIS options. The BammboHR integration will not be supported in the Workleap platform.
If you're using SAML to authenticate users, you will need to adapt the new URL and configurations to the Identity providers. Contact us for more info!
If you're using a custom integration via the Officevibe API, we are still evaluating the impact with the new platform and will provide more information in a future communication. Your account will be migrated to the Workleap platform at a later date. Contact your CSM for more info!