Important Note: If your account currently has a daily sync set up, we recommend deactivating the sync before updating the emails to avoid duplicates.
In order to change an employee's email address within your Officevibe account, you'll need to create a CSV file to make the necessary modifications.
We promise, this will be the easiest CSV file you'll ever create! Your file will only need to include two columns, column A and column B.
In column A, you'll input the user's old email address and in column B, the user's new email address. No headers, no additional info!
You will then upload it using the following link: https://app.officevibe.com/api#/changeuseremail
Note: This action can only be performed by an account Administrator and is only available in the Premium version of Officevibe. If you're using the free version, please email the Support team to make the update.