The key to unlocking the power of Employee Engagement is in your employees themselves. Make it a personal mission to include them every step of the way with monthly updates on the state of Engagement, progress of the team’s action plan and don’t forget to reply as you go the critical pieces of Feedback they leave on the platform. They’ll continue to participate and will contribute more if you keep them in the loop.
When thinking about communicating the results within Officevibe, there are 5 different factors to consider:
1. How transparent does your company want to be?
Some clients choose to communicate the Reports as is without excluding any data. They export the Reports and make them available to all employees. There are others who prefer to focus on two Metrics with high scores and two Metrics which can be improved. It is also important to remember that the results do not only encompass the Engagement score. You could decide to communicate how your company is positioned against other Officevibe customers by utilizing the information in the Benchmark section in the account or can even rely on Feedback provided to outline the actions that your company has put in place.
2. Which channels of communication fit best with the reality of your organization?
We found that our clients use different channel to communicate the results. This can be done via the company's intranet, an email, a global meeting or during a team meeting, for example. Try to make it fun for the employees.
3. Who will communicate the results?
Leaders of the organization have the credibility to communicate the results, while a direct Manager has the proximity to employees to come up with innovative solutions. Some of our clients choose to have the Managers cascade the results while for others, the CEO will be the one who shares the results.
4. How often should you communicate the results?
It depends on whether you prefer a formal or informal discussion about the results. Should you do it in weekly team meeting, monthly or every quarter? We think it really depends on your organization's reality.
5. Why do you wish to communicate the results?
We recommend informing employees about the scores, their evolution in time and other aspects of Officevibe (e.g. Polls, Feedback), to involve employee in the hunt for solutions. Involving employees in that process contributes to their Engagement level and makes them feel like they are part of the puzzle to Success.
Feel free to consult the below articles when it's the time to meet with your team to communicate results and building action plans: